Privacy Policy
At l10n.dev, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our service, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you sign up or log in using a third-party OAuth service, we collect your email address, name, and avatar provided by the OAuth provider. Alternatively, if you register using our registration form, we collect your email address, name, and password. The registration process is managed through AWS Cognito, which securely handles and stores your credentials.
- Contact Information: During payment, we collect your email address to send a receipt and your phone number as required by our payment processor for verification and fraud prevention purposes.
- Translation Files: We collect and store the files you upload for translation. These files are processed by our AI translation service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our translation services.
- To personalize your experience, such as displaying your avatar.
- To communicate with you regarding your account or service updates.
- To ensure compliance with our Terms of Service.
3. User Rights
You have the following rights regarding your data:
- Access: You can view your uploaded translation files and associated data through the user interface.
- Download: You can download your translation files at any time through the user interface.
- Deletion: You can delete your translation files at any time through the user interface. Once deleted, the files are permanently removed from our systems.
4. Data Retention
We retain your personal information and translation files for as long as necessary to provide our services or as required by law. Deleted files are permanently removed and cannot be recovered.
5. Third-Party Services
We use third-party services to facilitate account creation, login, secure data management, and service delivery:
- OAuth Providers: These providers share your email, name, and avatar with us. Please refer to their privacy policies for more information on how they handle your data.
- AWS Cognito: This service manages the registration and authentication process for users who sign up using their email, name, and password. AWS Cognito securely stores and processes your credentials. Please refer to AWS Cognito's privacy policy for more details.
- Azure Services: We use Azure services to support various aspects of our platform, including data storage, processing, and infrastructure management. Azure is responsible for protecting the global infrastructure that runs its cloud services. For more information, see the Azure Trusted Cloud.
The shared responsibility model applies to both AWS and Azure services. While these providers are responsible for securing their global infrastructure, we are responsible for maintaining control over the content hosted on their infrastructure, including security configuration and management tasks.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you. Continued use of our service constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through our support channels.